Privacy Policy

Walton Homes Limited, registered in England & Wales, Company Number 04371011, Registered Office – Charter House, Sandford Street, Lichfield, WS13 6QA

Walton Homes (We) are committed to protecting and respecting your privacy. We provide this Privacy Policy to inform you of our policy and practices and of the choices you can make about the way your personal or sensitive personal information may be collected when you visit our website, www.waltonhomes.co.uk (the site) or contact us by phone, post, email or in person. Please be assured your privacy is of the upmost importance to Walton Homes.

Any personal information collected through this site will be treated as confidential in line with the principles of the UK data protection legislation (the new Data Protection Act and the new General Data Protection Regulations.) The company is registered as a data controller with the Information Commissioner’s Office  (‘ICO’) (registration number 25415341354354), and should you have any queries regarding data protection please visit the ICO’s website www.ico.org.uk or contact us at homes@waltonhomes.co.uk.

We may amend our Privacy Policy to reflect changes to our business, website or to data protection legislation without any  prior notice. We therefore ask you revisit this privacy statement on a regular basis to ensure you are familiar with its terms.

This privacy Policy only applies to Walton Homes Limited and this site; if you follow a link out of our site or leave our site in some other way, this Privacy Policy will no longer apply.

The Privacy Policy sets out (1) information we collect (2) the information you provide us (3) how we use your information (4) Third Parties (5) how you can find out more

1. Information we collect – We will collect the information generated by your visit to the site. This may include your IP address , type of browser, operating system and device used to access the site, date and time of visit, what pages you visited and if you visited from another website and the address of that website. Some of this information may be stored on your computer in the form of a cookie. This information helps the web server track things such as your preferences and any data you submit while browsing the site. We may monitor, record, store, and use any this information to improve our website and the services we offer.

To find out more about cookies, please see our Cookie Policy

 

2. Information you give to us – You may give us information via various ways including;

Newsletter sign up – name and email address(es).Using the Make an Enquiry, contact us, register for updates, reveal prices – Name, telephone number(s), email, and correspondence address can be collected here (not all fields are mandatory) along with free comment box and drop down to specific developments.

Telephone Call – Name, and contact details taken by a member of the Walton Homes team.

Email – provide email address and further details upon direct contact.

In Person – By way of visiting one of our sales offices and providing your details to our sales advisors to be used as you agree for it to be, by way of updates on the development.

 

3. How we will use your information –Only authorised Walton Homes personnel have access to your information. We will keep your information secure by taking appropriate technical and organisational measures against its unauthorised or unlawful processing and against its accidental loss, destruction or damage.

              We will use your information only as you have requested we do so, and as follows;

1. To contact you by your preferred means to discuss your requirements.
2. To administer our site and for internal operations, such as data analysis, research and statistical and survey purposes.
3. To update you on new developments, products, or services.
4. If you enter into an agreement (reservation, past customer, newsletter) with us, we will use your information for selected marketing campaigns to keep you informed about our sites, on progress, and up and coming developments.
5. In the event that you have entered into any contract with us, we may use or otherwise process that data in compliance with our obligations thereunder.
6. In compliance with any regulatory requirement or as may be required under law as in force from time to time.

 

4. Third Parties – We may disclose your information to third parties in certain circumstances but we will not sell, rent, or trade your personal information. We may appoint suppliers, sub-contractors or agents in order to provide you with a service/s that you request. Examples of such services include (but are not limited to) Customer Care works to your home, Financial Information via an independent financial advisor, house valuation via our supporting / recommended estate agents. Where possible we will re-confirm your consent prior to your information being passed on. Where doing so, we will always take steps to confirm that that the receiving party’s security measures are adequate to protect your information.

• Your Rights – You may choose to restrict the collection or use of your personal information in the following ways

1. If you do not want the information to be used for marketing purposes, which may prevent you receiving details of special events etc. please inform us by emailing homes@waltonhomes.co.uk
2. If you have previously agreed to us using your personal information for direct marketing purposes, You may change your mind at any time by emailing homes@waltonhomes.co.uk
3. Whenever you are asked to fill in a form on the site, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes
4. If you wish for any data collected upon you to be forgotten, please notify us by emailing homes@waltonhomes.co.uk

 

We will not:

1. sell, distribute or lease your personal information to third parties unless we have your express permission to do so or are required by law to do so.
2. Otherwise use your personal data for any other purpose other than set out herein, unless we otherwise provide you with prior notification of that change in use.

You may request details of personal information that we hold about you under the Data Protection Act 1998 and/or the General Data Protection Regulations. If you would like a copy of the information held on you please write to Walton Homes Ltd, Charter House, Sandford Street, Lichfield, WS13 6QA

If you believe that any information we are holding about You is incorrect or incomplete, please write to us or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect