We have answered your most asked questions so that you can find answers easily and quickly. If you have a question which isn't listed below feel free to contact us and we would be happy to answer your queries.
Should I buy new or old?
What are the benefits of buying a new build home?
What is a mortgage and what is a mortgage lender?
How do I apply for a mortgage?
When will I get offered my mortgage?
How do I reserve a Walton Home?
Can I reserve a plot before my home is sold?
How much deposit do I need?
How much is a reservation fee?
Can I customise my new home?
Do I need a surveyor with a new build?
What Incentives Does Walton Homes Offer?
How does part exchange work?
How does assisted move work?
What is a deposit contribution?
What happens on completion day?
What is exchange of contracts?
Do I need home insurance before completion?
When will I receive my EPC?
What should I do when I receive my keys?
How do I setup utilities?
What warranty does Walton Homes provide?
What defects are covered by my warranty?
When should I report a defect?
How long does a new home take to settle?
Do I need to service my appliances to keep my warranty in place?
Why do my bricks have white marks on them?
How is shrinkage in my home dealt with?
How do I rectify garden ponding issues?
Who do I contact if I have a problem?
What is the best temperature to run my new home in?
How do I register my appliances?
Who is responsible for my guttering and downpipes?
How do I avoid condensation?
How often should I service my boiler?
How often should smoke alarms be tested?
How do I bleed my radiators?
