The Consumer Code for Home Builders (“the Code”) was developed by the home-building industry to make the home buying process fairer and more transparent for purchasers.
The Code is designed to help you understand what levels of service to expect from Walton Homes, feel fully informed about your purchase and know your consumer rights before and after you move in. In the unlikely event that problems arise, a speedy, free dispute resolution scheme is available to deal with complaints about breaches of the Code.
The full Code can be downloaded via button below
The Code covers a range of customer service Requirements, including:
The current Code Requirements (fourth edition) apply to homes reserved up to 31 December 2023 and are detailed in full below – or download a PDF copy
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